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Contact Waterpik Customer Service

How to Reach a Person at Waterpik

Verified Contact Information

Toll-Free Number:

  • 1-800-525-2774
    USA
Call Now
Send Message

Customer Service:

  • 1-888-226-3042
    CND
  • 1-800-525-2020
    Dental Pro

Customer Service:

service@waterpik.com
smreviews@waterpik.com

Waterpik Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Waterpik Phone Number
1 (800) 525-2774
Average Hold Time
00:01:10
Average Calls duration
3 minutes
Most Popular Waterpik Email Address
service@waterpik.com
Waterpik Live Agent Availability
8% of callers successfully reach a real person
Issue Resolution Rate
Low (22% reported full resolution)
View full overview

How to Contact Waterpik?

Most Popular Number:

(800) 525-2774
USA
Total calls: 270 Issues resolved: 23 Last call: May 21, 2026

The toll-free Waterpik phone number 1-800-525-2774 is for callers in the USA. For Canadians, the Waterpik customer service number is 1-800-525-2020, and anybody can call it at 1-888-226-3042. By speaking to experts at this numbers, you can get support and information about aspects such as water flossers and product registration. You can find many of your answers about product support resources online and spare you the time you would have used by calling Waterpik support. You can, for instance, get online help to register your oral health product or find tips for brush heads and other genuine Waterpik brand replacement parts.

You don't have to call customer service if you only want information or help with a not-so-urgent issue. You can send customer service a Waterpik email. This is a convenient way of communicating with the company because you can elaborate on the issue in the email, and you will have a written record of everything. Customer service reads all emails, but you will only receive a response within 2 to 3 working days. You can send your email to either service@waterpik.com or smreviews@waterpik.com.

As a customer, you can request an appointment with senior representatives at Waterpik headquarters if you have complex issues to discuss. The Waterpik office is at the same address as the Waterpik corporate office, namely WaterPik, Inc., 1730 East Prospect Road, Fort Collins, Colorado 80553, United States. This address is also the company's mailing address. However, do not send products to this address unless you have first contacted Customer Service. Another street address is Hunter, One World Trade Center, Fl 68, New York, NY 10007. The dental professional media contact is at WaterPik, Inc., 1730 East Prospect Rd., Fort Collins, CO 80553.

The Waterpik hours when you can speak to a representative at Waterpik customer care are 9 AM to 7 PM EST Monday through Thursday and 9 AM until 4 PM EST Friday. The office is closed on most US public holidays. Please refer to the website for the list of 2025 public holidays. Please contact your local distributor if your product was purchased outside North America.

The Waterpik website is an essential part of the customer care facilities. If you visit the website, you'll find phone numbers and office addresses on the homepage. However, you can access more information by clicking "Customer Service." You can find answers to the most commonly asked questions about oral health products in the FAQs section. Browse this section to get help with maintenance, ordering and support, troubleshooting, and more. The links to the support articles also open doors to applicable information. Alternatively, download the app. It is available on the Apple App Store and Google Play.

PissedConsumer Club

Contact Information

Waterpik Website:

Waterpik Help Center:

Corporate Office Address:

Water Pik, Inc.
1730 East Prospect Road,
Fort Collins, Colorado 80553
United States

Summary of Waterpik Customer Service Calls

311 TOTAL
CALLS
02:51 AVG CALL
DURATION
22% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Waterpik?

Product/ Service Question:

  • “Water pik not working”
  • “I need straws for the water pick”
  • “Broken waterpik”

Request for Information Question:

  • “Need help with broken water flow piece in mywaterpik watrflossrr”
  • “Need help”
  • “Question about product”

Return/ Replace Question:

  • “I need a replacement toothbrush heads”
  • “Replacement”
  • “Replacement waterplk”

Payments and Charges Question:

  • “Don’t charge any more”
  • “Can Waterpik Water Flosser Model WP-100 series be charged for awhile so can be used while not plugged in”
  • “Need new plug in apparatus (charger)”

Shipping and Delivery Question:

  • “Never received my water pick tracking#1Z323EA1YW90563485”
  • “Did not get my order”
  • “Missing part”

Other Question:

  • “Sale of brushes for brush and floss combo”
  • “Black plugs in reservoir not wirking”
  • “My water pick does not have any pressure”

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Frequently Asked Questions

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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