Contact Waterpik Customer Service
Waterpik Phone Numbers and Emails
Toll-Free Number:
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(800) 525-2774USA
Customer Service:
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(888) 226-3042CND
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(800) 525-2020Dental Pro
Waterpik Emails:
How to Contact Waterpik?
Most Popular Number:
| Total calls: 245 | Issues resolved: 20 | Last call: Jun 18, 2025 |
Waterpik Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Waterpik Customer Service is rated at 2.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Waterpik is 8005252774. 87% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 3 minutes.
Be prepared for the call as Waterpik may ask you for the following information to identify you as a customer: email, first and last name or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Waterpik Customer Service is rated at 2.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Waterpik is 8005252774. 87% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 3 minutes.
Be prepared for the call as Waterpik may ask you for the following information to identify you as a customer: email, first and last name or phone number.
People call Waterpik mainly because of product/ service, request for information and return/ replace.
21% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Waterpik is service@waterpik.com. 98% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Waterpik Website:
Waterpik Help Center:
Corporate Office Address:
Waterpik Customer Service Reviews
Defective shower head !Brand new out of the package , broken setting selector! !horrible customer service!After asking to speak to a manager several times because of poor customer service,I was left on hold !
Had to call back and got the same story !Wanted pictures ! Wanted to Remote video me with the shower head! I had REPEATEDlY stated it was an internal shower head problem and video conferencing mens not necessary! !Was told to return to store because they would take 14 -21days to replace and once replaced the warranty was OVER!
The customer service SUCKED! Both conversations were nothing but stupid questions and pushback to get me off
the phone and for me to return the item to the store ! no help!
Customer resolution was never present in any conversation! Wanted me to argue and jump through hoops with a brand new item , box, and receipt!
Great, quick and helpful. Very efficient system.
One phone call and the problem is solved. Ill buy a new WaterPik when this one wears out.
Answer the phone!
It took me three phone calls to finally speak with a representative. Her name was Anna.
She understood my issue I was having with my water pik unit and she was very understanding.
She is sending me a replacement and I could not be happier. I cannot wait to receive it. When the unit works properly it is a wonderful product. I am now going to be a very satisfied customer again.
Hopefully! Thank You Water Pik.
How Good is Waterpik's Customer Service?
Summary of Waterpik Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Waterpik?
Product/ Service Question:
- “Need to order a part”
- “Defective Product”
- “My water flosser broke off in my machine can I replace pik”
Request for Information Question:
- “Need help”
- “Question about product”
- “About a battery”
Return/ Replace Question:
- “Replacement waterplk”
- “Replacement of recharging power supply”
- “Rubber replacement”
Shipping and Delivery Question:
- “Did not get my order”
- “Missing part”
- “Want to speak with someone. Never received my order even though it says delivered”
Payments and Charges Question:
- “Need new plug in apparatus (charger)”
- “Toothbrush dosent hold charge”
- “My cordless waterpik Model WP-560 will no longer charge. I understand it has a lifetime warranty, and I'd love to get it replaced.”
Other Question:
- “Need part”
- “Need a waterpik short handled hand held shower head”
- “I was sent a new power pulse head and the same hsppened”
Compare Waterpik Customer Service To
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