Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Waterpik® Special Code: WPRODREG BOGO Tips Buy One, Get One of the Same Item Free Applies to a Waterpik® Water Flosser Accessory or Sensonic® Toothbrush Accessory Tips should be replaced every 3-6 months Stock up! Up to a $19.99 Value - Limit 1 offer Registered at the Waterpick site and was sent this so called deal.

I ordered $55. worth of the required items and didn't receive anything free. I call Waterpick and am told "Oh you were suppose to order 2 of each item in order to get the 2nd one free." Who does that, and where in the deal does it state I need to do that? Any intelligent person would think you'd buy one and they'd send the 2nd one free.

Customer service agreed with me, and also said that I wasn't the only one to have complained about this. I'll never deal with this company again.

Product or Service Mentioned: Waterpik Buy One Get One Of The Same Item Free Deal.

Reason of review: Rip off deal.

Monetary Loss: $20.

Preferred solution: Deliver product or service ordered.

I didn't like: Customer service was not helpful, Deceptive advertising.

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Yorktown Heights, New York, United States #1329703

It seems no matter how good a product is, if it is advertised on TV, it always comes with a scam to get extra money for shipping, handling or something not in the ad. There seems to be so much money being made by the TV stations, that they don't care to police any ads that are loaded with scams.

Then there is the $20 or $19.99 limit on every item to avoid being investigated for fraudulent advertising. The bottom line is to Google every product for complaints before buying. The fact is that most TV ads are money scams for poor quality overpriced goods that have phony guarantees.

Yet as P.T. Barnum said "There is a sucker born every minute".

Clearfield, Pennsylvania, United States #1267538

WaterPik FINALLY resolved this (kind of). They took forever to respond.

When they finally did, they sent 2 items I didn't really want instead of giving me a choice (which they should have). Also, the product was advertised as having a $10.

rebate, which I never received. All in all not pleased with this deal!

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