I had purchased a waterpik for my mother for Christmas. I found out it would not be here until after Christmas, so I ordered another one with expedited shipping. When the first one showed up, after Christmas I returned it. It took me 3 months, and 10 phone calls in...Read more
Waterpik - We also had theee in a row that were defecrive.
First one simply quit after two months of daily use. Second one lasted longer about four months then shot water out of wand handle. Third one just replaced YESTERDAY worked only once. Won't even start.
I've been a user of water dental flossers for many years. I used to purchase other brands which turned out difficult to find in the Brazilian market. So I purchased my first Waterpick Dental Flosser in 2016. It barely worked for a month. Fortunately I was sent a...Read more
I didn't like
- It does not last long enough
My periodontist highly recommended Waterpik Flosser in 2004 , so I purchased model WP100 W/C. This unit was fantastic , kept my gums healthy and teeth clean, but after time the wand / handle started to leak. Not knowing you can purchase a new wand / handle , I purchase...Read more
The first Waterpik flosser we had lasted 6 years, the second 2 years, the third (and last) 6 months. For a price of > $70 I expect at least 2 years out of a product. It has been sitting in the same place used twice per day in the manner outlined in the instructions. It...Read more
I bought WD-450 and the battery died in less than a year. Called customer service and they gave me a real hard time. I even put the phone on speaker phone so they rep could hear the battery dying. Finally, the rep gave me a fax number and an email address. I sent proof...Read more
- Fact that waterpik responded quickly to my claim
I didn't like
- Not honor the warranty-argumentative
I bought a Waterpik Flosser/Toothbrush ($100) and it worked for about two years. After that the battery died. I inquired to Waterpik and was told it is not repairable - that the batteries could not be replaced. What a fraud! This should be reported to Consumer Affairs...Read more
Waterpik - Poor quality control
We bought our first waterpik years ago, and it still works. We have since bought four, and two of them lasted less than a year. Customer service refused to help since we purchased the waterpiks over a year before they broke down, even though they we’re only in use for a few months. The quality has clearly gone down the tubes, and we are very disappointed. My advise? Buy another brand.
Waterpik promoted their WP660 for international use. Having moved overseas and a different power supply, it stopped working. The same product In the UK is promoted today as suitable for global use however the US product has been changed to show US use only. Waterpik...Read more
Called waterpik.com, ordered product. Successful order completed. I was told to check customer service (waterpik.com) in a few days to check the status. I called after 5 days and was told that the order didnt go through due to problem with the card. It will take...Read more
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