Kunming, Yunnan
Not resolved

This travel water pik product bought online in China, was used at most 2 times a day for 5 months. One day, it just didn't turn on.

It was sent to the authorized repair center. After examination, I was told it had not been used properly--to be exact, I was told I had used it in excess of 5 minutes at a time (I was not washing an elephant's tusk! This would require using several containers of water!) This was NEVER done.

In order to justify it not being under warranty, I was told I had not properly used their product. Really, really not happy with the company's after sales service!

Product or Service Mentioned: Waterpik Wp-300 Water Flosser.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Sep 09, 2016.
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