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I have contacted them and since I didn't have a receipt from over a year ago they won't do anything. Very rude and have no intentions of ever buying from them.

I am a senior citizen on a limited income and can't afford to replace it. They really didn't care. I know people who have dealt with other great companies like Keurig that ask no questions and replace it. I have had many products from this company products and have never had will NOT buy anymore since they were so unhelpful.

I am deeply disappointed in the way they handled this and would like to try and connect with the CEO office. Unfortunately their phone number is almost impossible to find

Review about: Waterpik Wp-462 Water Flosser.

Reason of review: Poor customer service.

Monetary Loss: $54.

Preferred solution: send me a new water flosser.

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