Purchased approx. one year ago.
Dentist suggested it. Has never worked properly. Required recharging frequently. Batteries are not replacable.
Over-priced appliance in my opinion. Product should work longer & correctly. Competition unavailable in this area. Require one for dental care & would never suggest Waterpik to anyone.
Terribly unhappy with broken appliance. A lemon or are all of your appliances on a time schedule? Very expensive for the life of it. Never complain but this is unacceptable so am doing so now.
Sqeeky wheel gets greased, in this case doubt very much I will even get an answer. Possibly your technicians could redesign a working appliance & send to China for manufacturing where inspections are not conducted (obviously)
Monetary Loss: $40.