Product: Waterpik Customer Care Clear all filters (0 of 5 reviews match)
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I had a warrant replacement order and I never received it. I called to ask for the status very politely and Veronica was just flat out rude. She seemed to not know anything and couldn't answer my questions. It is not that hard to be nice and be knowledgeable about what...
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1.0
Product
Waterpik Customer Care
I didn't like
  • Veronica
  • Customer service
#1331089
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I had purchased a waterpik for my mother for Christmas. I found out it would not be here until after Christmas, so I ordered another one with expedited shipping. When the first one showed up, after Christmas I returned it. It took me 3 months, and 10 phone calls in...
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Product
Waterpik Customer Care
#1210402
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Called waterpik.com, ordered product. Successful order completed. I was told to check customer service (waterpik.com) in a few days to check the status. I called after 5 days and was told that the order didnt go through due to problem with the card. It will take...
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1.0
Product
Waterpik Customer Care
I didn't like
  • Customer service
  • Customer service was not helpful
#1076633
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I called customer service and explained the two boxes of toothbrushes were defective and I'd like just for them to be replaced.She proceeded to treat me like a second-class citizen! That she would replace one brush head, as a courtesy. Amy was her name, but not the...
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Product
Waterpik Customer Care
#1054492
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I bought my waterpik through their web store and they ended up adding charges that had not been disclosed in the invoice. I did not agree with the extra charges so I tried to return the product. The person who I was talking to laughed at my face. I asked to talk to a...
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1.0
Product
Waterpik Customer Care
I didn't like
  • Customer service was not helpful
  • Deceptive advertising
#997909
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