Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Their customer service is absolutely horrendous. I had never experienced anything like this.

I bought my waterpik through their web store and they ended up adding charges that had not been disclosed in the invoice. I did not agree with the extra charges so I tried to return the product. The person who I was talking to laughed at my face. I asked to talk to a supervisor and it was not much better.

They were incredibly rude to the point that, after I hung up the phone, I was left wondering what had just happened.

I feel like I was scammed out of $80 when I bought this product. I will never buy anything from this company again.

Product or Service Mentioned: Waterpik Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $80.

Preferred solution: Full refund.

I didn't like: Deceptive advertising, Customer service was not helpful.

Company wrote 0 public responses to the review from Jan 26, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like