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Advertised vs Delivered
Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Their customer service is absolutely horrendous. I had never experienced anything like this.

I bought my waterpik through their web store and they ended up adding charges that had not been disclosed in the invoice. I did not agree with the extra charges so I tried to return the product. The person who I was talking to laughed at my face. I asked to talk to a supervisor and it was not much better.

They were incredibly rude to the point that, after I hung up the phone, I was left wondering what had just happened.

I feel like I was scammed out of $80 when I bought this product. I will never buy anything from this company again.

Product or Service Mentioned: Waterpik Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $80.

Preferred solution: Full refund.

I didn't like: Deceptive advertising, Customer service was not helpful.

Company wrote 0 public responses to the review from Jan 26, 2017.
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