Independence, Virginia

DO NOT BUY WATERPIK. I used their product sold at Costco that came with a plug in unit and a battery powered portable unit.

I used the plug in unit for about 3 months and then I used it as normal (pretty low setting on the pressure as always) and the pressure suddenly went on full blas! It ripped my gum up and I bled for a week. I called the company and they said to return it for analysis and they would refund the money and further told me I could go ahead and keep the hand held battery unit. I sent it back and I have not received a refund.

I called, the original person that I spoke with, her name is Joan 800-525-24774 (her number 970-484-1352) and she said they are refunding me for only the plug in unit because I didn't return the battery unit!

OW, I should have gotten an attorney and sued them for pain and suffering! What nerve, what a liar!

Company wrote 0 public responses to the review from Apr 02, 2013.
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