I recently bought a Waterpik product only to later find out that the replacement tips are UNAVAILABLE in Canada. The only way I can get the tips is by ordering them from the US and paying an excessive amount which would be superior than buying a new Waterpik.
How could you be allowed to sell products in another country if you don’t make the accessories that you recommend replacing available ??? I was told by the company to buy aftermarket tips from Amazon !!
Inform yourself on replacement parts before you think of buying Waterpik product, big disappointment, will never buy any products from this company again. Replacement parts are not even available in stores in Upstate New York.
Product or Service Mentioned: Waterpik Water Flosser.
Reason of review: Poor customer service.